Privacy Policy

Ovedli (operated by Yaron Manor, עוסק מורשה, Israel). Last updated: May 29, 2026. Contact: hi@ovedli.com

Ovedli provides AI‑assisted messaging and automation services to businesses ("Clients"). This policy explains how we handle data when we operate these services on behalf of our Clients, including via the WhatsApp Business Platform.

1. Who we are

Ovedli acts as a data processor on behalf of each Client (the data controller), building and running automated responses to messages that end users send to the Client's business.

2. What data we process

• Contact identifiers you send us (e.g., name, phone number, WhatsApp profile name).
• The content of messages you send to a Client's business number (text, and where applicable media).
• Derived data such as message intent/classification and conversation summaries.
• Basic technical metadata (timestamps, delivery status).

3. Why we process it

To reply to inquiries quickly, qualify and route leads, reduce manual work, and help the Client manage customer communication. We do not sell your personal data.

4. Service providers we use

• Meta / WhatsApp Business Platform — message delivery and the WhatsApp channel.
• AI providers (e.g., OpenAI / Anthropic) — to generate automated replies and classify messages.
• Hosting/infrastructure — to run the automation securely.

These providers process data under their own terms and only as needed to deliver the service.

5. Retention

We keep conversation data only as long as needed to provide the service to the Client, or as the Client instructs, after which it is deleted or anonymized, subject to legal requirements.

6. Security

We use reasonable technical and organizational measures (encryption in transit, access controls, credential isolation per Client) to protect data.

7. Your rights

You may request access to, correction of, or deletion of your personal data by contacting hi@ovedli.com. Where Ovedli acts for a Client, we will route such requests to the relevant Client.

8. Opting out

You can stop receiving automated WhatsApp messages at any time by replying to that effect; your request will be honored.

9. Changes

We may update this policy; the "Last updated" date reflects the latest version.